PRIVACY POLICY

This Privacy Policy (“Policy”) sets out the basis upon which Senescence Life Sciences Pte. Ltd. (“we”, “us” or “our”) may collect, store, use, disclose or otherwise process your personal information in accordance with the Personal Data Protection Act (“PDPA”) or such applicable laws. This Policy applies to personal data in our possession or under our control, including personal information in the possession of organisations which we have engaged to collect, store, use, disclose or process personal data for our purposes.

By using our website, you consent to the collection, storage, use and sharing of your personal data/information as per the terms and conditions described in this Policy.

1. APPLICATION OF THIS POLICY

This Policy applies to all persons using our website at https://senescence.life/ or services.

2. PERSONAL DATA

As used in this Policy, “personal data” means data/information, whether true or not, about any natural person who can be identified (a) from that data or (b) from that data and other information to which we have or are likely to have access.

Other terms used in this Policy shall have the meanings given to them in the PDPA (where the context so permits).

3. COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

At the present time, we only directly collect personal information when you submit your information through one of our forms, when you write us or contact us directly. We may collect personal data that (a) you knowingly and voluntarily provide in the course of or in connection with your usage of our website or (b) is permitted or required by the PDPA or other laws to be collected and used without consent. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified in this Policy (except where permitted or authorised by law).

Your personal data will be collected and used by us for the following purposes and we may disclose your personal data to our affiliates or third parties where necessary for the following purposes:

  1. ensuring that content from our website is presented in the most effective manner for you and for your computer;
  2. providing you with alerts, newsletters, education materials or information that you requested or signed up to;
  3. carrying out our obligations arising from any contracts entered into between you and us;
  4. allowing you to participate in features of our service, when you choose to do so;
  5. designing and conducting surveys/questionnaires for client profiling/segmentation, statistical analysis, improving and furthering the provision our products and services;
  6. complying with laws and regulations applicable to us or any of our affiliates in or outside Singapore;
  7. legal proceedings, including collecting overdue amounts and seeking professional advices;
  8. researching, designing and launching services or products including seminars/events/forums;
  9. promoting and marketing services and products subject to your exercise of the opt-out right.

The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).

We may also collect your personal data from other means as well as from third parties for the same purposes as stated above where such data is necessary for compliance with any applicable laws, rules or regulations as well as such other legitimate interests. These can include your technological footprint in the form of email, documents, chats, documents or files created, uploaded or received by us.

For the avoidance of doubt, we may monitor your physical movements or activities from time to time by way of devices such as personal computers or similar devices only to such extent as may be permitted under any applicable law and for the purposes set out above in this clause.

4. WITHDRAWING CONSENT

The consent that you provide for the collection, storage, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.

Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process and effect your request within thirty (30) days of receiving it.

Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclosure without consent is permitted or required under applicable laws.

5. ACCESS TO AND CORRECTION OF PERSONAL DATA

If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.

We will respond to your access request as soon as reasonably possible. Should we not be able to respond to your access request within thirty (30) days after receiving your access request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).

Please note that depending on the request that is being made, we will only need to provide you with access to the personal data contained in the documents requested, and not to the entire documents themselves. In those cases, it may be appropriate for us to simply provide you with confirmation of the personal data that our organisation has on record, if the record of your personal data forms a negligible part of the document.

6. PROTECTION OF PERSONAL DATA

To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents is only on a need-to-know basis.

While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

7. ACCURACY OF PERSONAL DATA

We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

8. RETENTION OF PERSONAL DATA

We may retain your personal data for as long as it is necessary to fulfil the purposes for which they were collected, or as required or permitted by applicable laws.

We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data were collected, and are no longer necessary for legal or business purposes.

9. TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE

We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.

10. ANALYTICS TOOLS

Links: When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics: Our website uses Google Analytics and it’s Remarketing and Advertising Reporting Features to help us create a better online experience for our users when using our website.

Google Analytics uses first-party cookies, text files temporarily placed on your computer with your permission, to gather anonymous and non-personally identifiable information about your behaviour on our website. We then use this information to generate reports to help us learn a bit more about how visitors are interacting with our website, so we can continue make improvements and create a more personalized online experience for our users.

This information is non-personally identifiable information, and we will make no attempt to use it to personally identify you.
Remarketing also allows us to use this information to target specific audience groups in advertising our products using Google AdWords and across Google’s Display Network. These ads are generated as a result of previous visits to our website and more information can be found at https://www.google.com/policies/technologies/ads/. You can also opt-out of this form of advertising at http://www.google.com/settings/ads.

Most internet browsers are automatically set to accept cookies. However, you can manage your cookie settings through your internet browser settings or mobile device settings. You can also download the “Google Analytics Opt-out Browser Add-on” at https://tools.google.com/dlpage/gaoptout/.

11. DATA PROTECTION OFFICER

You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures; or if you wish to make any request, in the following manner:

by email at [email protected];
by phone at +65 6386 9265; or
by mail at 71 Ubi Road 1, #08-47 Oxley BizHub, Singapore, 408732.

12. EFFECT OF POLICY AND CHANGES TO POLICY

This Policy applies in conjunction with any other policies, notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.

We may revise this Policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our website and services constitute your acknowledgement and acceptance of such changes.

Effective date: October 2019
Last updated: October 2019